Terms, Disclaimer and Risk Warning

LuckScout General Terms, Disclaimer and Risk Warning

1) Acceptance of Agreement. You agree to the terms and conditions outlined in this Terms of Use Agreement (“Agreement”) with respect to our site (the “Site”). This Agreement constitutes the entire and only agreement between LuckScout.com and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the content, products or services provided by or through the Site, and the subject matter of this Agreement. This Agreement may be amended at anytime by us from time to time without specific notice to you. The latest Agreement will be posted on the Site, and you should review this Agreement prior to using the Site. By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2) Copyright. The content, organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related to the Site are protected under applicable copyrights, trademarks and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use or publication by you of any such matters or any part of the Site, except as allowed by Section 3, is strictly prohibited. You do not acquire ownership rights to any content, document or other materials viewed through the Site. The posting of information or materials on the Site does not constitute a waiver of any right in such information and materials. All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of our company or its licensors. The use of our trademarks, content and intellectual property is forbidden without the express written consent from the owner of this website. As a social media platform, LuckScout is not responsible for user-generated content or contents like pictures, videos, etc. that users upload on the platform.

You must not:
* Republish material from our website without prior written consent.
* Sell or rent material from our website.
* Reproduce, duplicate, create derivative, copy or otherwise exploit material on our website for any purpose.
* Redistribute any content from our website, including onto another website.

3) Limited Right to Use. The viewing, printing or downloading of any content, graphic form or document from the Site grants you only a limited, nonexclusive license for use solely by you for your own personal use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works or other use. No part of any content, form or document may be reproduced in any form or incorporated into any information retrieval system, electronic or mechanical, other than for your personal use (but not for resale or redistribution). You agree to use our website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website. We may in the future need to restrict access to parts (or all) of our website and reserve full rights to do so. If, at any point, we provide you with a username and password for you to access restricted areas of our website, you must ensure that both your username and password are kept confidential.

You must not use our website to send unsolicited commercial communications.

You must not use the content on our website for any marketing related purpose without our express written consent.

The owner of this website may change these terms from time to time and so you should check these terms regularly. Your continued use of our website will be deemed acceptance of the updated or amended terms. If you do not agree to the changes, you should cease using our website immediately.

If any of these terms are determined to be illegal, invalid or otherwise unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive and continue to be binding and enforceable.

The owner of this website may change these terms from time to time and so you should check these terms regularly. Your continued use of our website will be deemed acceptance of the updated or amended terms. If you do not agree to the changes, you should cease using our website immediately.

If any of these terms are determined to be illegal, invalid or otherwise unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive and continue to be binding and enforceable.

4) Editing, Deleting and Modification. We reserve the right in our sole discretion to edit or delete any documents, information or other content appearing on the Site.

5) Indemnification. You agree to indemnify, defend and hold us and our partners, attorneys, staff and affiliates (collectively, “Affiliated Parties”) harmless from any liability, loss, claim and expense, including reasonable attorney’s fees, related to your violation of this Agreement or use of the Site.

6) Nontransferable. Your right to use the Site is not transferable. Any password or right given to you to obtain information or documents is not transferable.

7) Disclaimer and Limits. The information from or through the site are provided “as-is,” “as available,” and all warranties, express or implied, are disclaimed. The information and services may contain bugs, errors, problems or other limitations.  We and our affiliated parties have no liability whatsoever for your use of any information or service. In particular, but not as a limitation thereof, we and our affiliated parties are not liable for any indirect, special, incidental or consequential damages (including damages for loss of business, loss of profits, litigation, or the like), whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damages.  The negation of damages set forth above are fundamental elements of the basis of the bargain between us and you.  This site and the information would not be provided without such limitations.  No advice or information, whether oral or written, obtained by you from us through the site shall create any warranty, representation or guarantee not expressly stated in this agreement all responsibility or liability for any damages caused by viruses contained within the electronic file containing the form or document is disclaimed.  We will not be liable to you for any incidental, special or consequential damages of any kind that may result from use of or inability to use our site.  Our maximum liability to you under all circumstances will be equal to the purchase price you pay for any goods, services or information. Any and all earning projections are subjective and depend on various factors and member efforts. No guarantees can be offered.

THE MATERIALS AT THIS SITE ARE PROVIDED “AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OF INTELLECTUAL PROPERTY, OR FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL THE OWNER OF THIS WEBSITE OR ITS AGENTS OR OFFICERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION, INJURY OR DEATH) ARISING OUT OF THE USE OF OR INABILITY TO USE THE MATERIALS, EVEN IF THE OWNER OF THIS WEBSITE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES.

8) Use of Information. We reserve the right, and you authorize us, to the use and assignment of all information regarding Site uses by you and all information provided by you in manner consistent with our Privacy Policy.

9) Third-Party Services. We allow access to or advertise third-party merchant sites (“merchants”) from which you may purchase certain goods or services.  You understand that we do not operate or control the products or services offered by merchants. Merchants are responsible for all aspects of order processing, fulfillment, billing and customer service. We are not a party to the transactions entered into between you and merchants. You agree that use of such merchants is at your sole risk and is without warranties of any kind by us. Under no circumstances are we liable for any damages arising from the transactions between you and merchants or for any information appearing on merchant sites or any other site linked to our site.

10) Third-Party Merchant Policies. All rules, policies (including privacy policies) and operating procedures of Merchants will apply to you while on such sites. We are not responsible for information provided by you to Merchants. We and the Merchants are independent contractors and neither has authority to make any representations or commitments on behalf of the other.

11) Privacy Policy. Our Privacy Policy, as it may change from time to time, is a part of this Agreement.

12) Payments. You represent and warrant that if you are purchasing something from us or from Merchants that (i) any credit information you supply is true and complete, (ii) charges incurred by you will be honored by your credit card company, and (iii) you will pay the charges incurred by you at the posted prices, including any applicable taxes.

13) Links to other Websites. This site (LuckScout.com) may contain links to other websites. We are not responsible for the content, accuracy or opinions express in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Inclusion of any linked website on our site (LuckScout.com) does not imply approval or endorsement of the linked website by us. If you decide to leave our Site (LuckScout.com) and access these third-party websites, you do so at your own risk.

14) Information and Press Releases. The Site contains information and press releases about us. While this information was believed to be accurate as of the date prepared, we disclaim any duty or obligation to update this information or any press releases. Information about companies other than ours contained in the press release or otherwise, should not be relied upon as being provided or endorsed by us.

15) Membership. We reserve the right in our sole discretion to terminate the members’ accounts and stop offering any of our services to them at any time, without having to give any explanations.

16) Nonrefundable. You understand that the payments you make on our website are not refundable at all.

17) Age. You must be at least 18 years of age to agree to and enter into this Agreement on your own behalf.

18) Your name and photo. You agree that as a member or user of our site, your full name and photo may be published on our site and be shared with our subscribers. Uploading children photos is forbidden on this site.

19) Members are not allowed to promote any third-party affiliate links, websites, or their social media accounts on this site. This prohibition applies particularly to websites related to earning money that require membership, account creation, referrals, and recruitment, as well as those involving payment of membership fees. Additionally, any websites related to cryptocurrencies, MLM (Multi-Level Marketing), pyramid schemes, Ponzi schemes, or websites offering and promoting referral programs are also prohibited.

20) Members are not allowed to share their email addresses on this site, and ask other members to share their email addresses.

21) Spamming. This site (LuckScout.com) is not responsible for messages that each member receives from other members on the LuckScout social platform. If someone spams you, or sends you scam messages, you can easily block and report them to us. We recommend you not to follow the links that other members send you, unless you are 100% sure that those links are safe.

Members who spam the other members and also the community will be banned. Spamming is not limited to sending spam private messages to other members. It also includes publishing too many posts within a short time in the public area of the site. Those who try to earn points through spamming the system will be banned and all the points they have earned will go down the drain.

Those who try to have bigger shares of active and passive income by breaking our rules, limits, and ignoring our boundaries risk their membership and all the points they have collected. Our system terminates their membership immediately, and they will never be given a second chance, nor will we spend any time and energy answering their messages or explaining why they have been banned. We have explained everything in our terms and conditions and in different posts that our members must read, so we don’t spend more time explaining to those who violated them, got their accounts terminated, and then ask for reasons and explanations. Those who like to take shortcuts must note that it is not worth doing because they will lose the whole opportunity for good.

22) All members must respect other members’ privacy. Sending unwanted messages, especially to ladies, and asking them to establish private conversation, share their contact info, start a relationship, attempting to make arrangements to meet our members outside, or anything that can be known as any kind of harassment is extremely prohibited and will lead to permanent account suspension and reporting to authorities. Do not use the LuckScout platform for these things.

23) Members are responsible for the photos and videos they share through their profiles and groups. They must make sure that the photos and videos they upload are not copyright protected. LuckScout and the associates have no responsibility on this.

24) Members MUST have their full and real name and photo in their LuckScout profiles. Having fake names and photos will result in the account termination. Uploading children photos is forbidden on this site.

25) Attempting to sabotage this site’s functionality, the LuckScout community, or the LuckScout Team, and posting anything offensive about this site or anyone associated with it will result in permanent account suspension and loss of all earned points. If there are any errors on the site, they can be reported to the LuckScout management team via email. However, publicly disclosing site errors will be considered sabotage. Posting anything against LuckScout associates, insulting or threatening them, spreading negativity, or providing incorrect and misleading information will result in permanent account suspension and loss of all earned points. Disruptive and troublesome members will be immediately removed. Sending nasty, rude or offensive messages, emails, comments, reviews and so on to our team will result in immediate account termination.

LuckScout reserves the right to terminate the account of any member who engages in activities that sabotage or undermine the site, the LuckScout team, or the community as a whole. Such activities include, but are not limited to, harassment, spreading misinformation, or attempting to disrupt the functionality or integrity of the site. In the event of termination for these reasons, the member will forfeit all points and rewards accumulated, and no refunds or compensations will be issued. Additionally, after termination, we will not respond to any messages from the member, nor will we provide explanations regarding the account termination.

26) Bullying our members and also The LuckScout Team and using coarse language against them and against anyone is extremely prohibited on this site. Based on freedom of speech, members are free to talk about anything they want, as long as they don’t offend other people in any way. Discussion is allowed but argument and offending are not. If this happens, the involved account(s) will be permanently suspended and the involved individuals will be permanently banned. You don’t have to react to whatever other members say, if what they say is against what you think or believe. A 100% friendly manner and language is mandatory on this site. Violators will be banned immediately. We have zero tolerance with racism, harassment, criticism, bullying, offending, teasing, spamming, scamming, and these kinds of inappropriate behaviors.

Note: If an account/member becomes suspended/banned, all the earned points will be wiped out and they won’t get paid anymore. So, members must be extremely careful about following our terms and conditions.

27) Asking about the points that other members have earned or the amounts of their payments, either in public or in private, will result in immediate account termination when discovered.

28) Creating accounts with usernames like LuckScout, Luckyscout, etc. is not allowed and accounts with these kinds of usernames will be permanently suspended.

29) Members are not permitted to promote any third-party affiliate programs or schemes on LuckScout. However, if members have their own products or services, along with a website promoting them, they are allowed to promote these products or services and their related websites on LuckScout by creating a dedicated group. For example, a lawyer is permitted to promote their legal services and, if they have a related website, they may promote it as well. Conversely, someone affiliated with Amazon or any other third-party affiliate program is not allowed to promote affiliate links on LuckScout. Additionally, fundraiser links or requests for donations are strictly prohibited. Violations of these rules will result in immediate account termination.

30) Creating duplicated content (copying/pasting from other sites) is not allowed on LuckScout and can result in account termination.

31) The money paid to members by LuckScout, its associated company, and the LuckScout team is solely a donation. It is not guaranteed, may or may not be paid, and can be stopped at any time. It should not be considered income. This means that LuckScout, its associated company, and the LuckScout team are not obligated to pay members anything. Whatever payments are made are purely discretionary donations, subject to change or discontinuation at any time.

32) Members agree and know that their full names and pictures will be published on our website and also in our emails and newsletters.

33) Members are not allowed to link to their social media accounts, profiles, pages, groups, or YouTube channels from anywhere on LuckScout.com. Members cannot and are not allowed to create groups to share their YouTube videos, social media accounts, pages, channels, etc.

Creating groups focused on topics like making money online, financial freedom, affiliate and digital marketing, referral programs, crypto and trading-related activities and opportunities, investment, or side hustle ideas is not allowed. Members who do so will be banned.

Any activity focused on referring LuckScout members to other sites to join or sign up for their programs is not allowed and will result in the immediate termination of the accounts of the members who engage in these activities.

34) Sharing the money that members make on LuckScout, whether in private or public, is considered an income claim, which is illegal. Therefore, it is against our terms, strictly prohibited, and can result in permanent account termination. Additionally, asking other members how much time they spend on LuckScout or how much they have been paid is also strictly prohibited. The accounts of those who engage in these activities, as well as those who disclose their LuckScout activities and payment details, will be terminated.

35) The LuckScout Community was not created for digital marketers who want to promote their sites, YouTube channels and social media groups and channels, etc. or build their mailing list. The purpose of creating this community was to help ordinary people, mostly those who lost money to scams, to recover their losses and then achieve financial freedom, if possible. Those who cannot understand this and try to use LuckScout, a place to do digital marketing, will be suspended permanently and their groups will be deleted. The LuckScout Community is not for those who want to scam the people who have already been scammed.

36) The accounts of the members who unsubscribe from the community mailing list will be removed because it doesn’t make sense to be a member of the community and not receive the email updates.

37) Ads. The advertisements displayed on LuckScout.com are not controlled, endorsed, or affiliated with us in any way. We do not assume responsibility for the content of these ads or the websites to which users may be redirected upon clicking them. By interacting with any advertisements on our website, you acknowledge and understand that you do so at your own risk. LuckScout, its owners, administration, and technical team bear no liability for any interactions, transactions, or agreements you make with advertisers. If you choose to make payments, subscribe to services, or purchase products through any third-party advertisements, such actions are solely between you and the respective advertiser. LuckScout, its company, and its representatives have no involvement, responsibility, or liability in such transactions.

38) Members’ Identity and Account Verification. To receive payments, members must verify their accounts and obtain the blue checkmark. To do so, they should upload a real photo and enter their full legal name in their profile following these instructions. Members may be required to send a valid photo ID upon our request to verify their identity and country of residence. The profile photo and full legal name must match the information on their valid photo ID and will be accessible to the public on LuckScout.com. If an individual does not wish to have their full legal name and photo accessible to the public, they should not sign up for an account. If an account has been created by mistake, they can request its deletion.

39) Using VPN or Proxy. Using a VPN, proxy, iCloud, etc. to hide the real IP address and location is strictly prohibited and will result in immediate and permanent account termination.

40) Account Termination: Once an account is terminated, there is no way to restore it, nor do we respond to emails and questions about why the account was terminated. When the system decides that a member has to be removed, there is no way to reverse the decision, and we do not provide explanations to the banned member.

41) Harassing Members: Members or banned members who send nasty and threatening emails and messages to us will be reported to authorities and police. We record all members’ IP addresses, ISPs, and locations, and if we feel that someone needs to be prosecuted and reported to the authorities and police, we will do so. Therefore, it is recommended to avoid behaviors that make us pursue the member. If a member is banned, it is for a reason, and sending nasty and threatening messages will only get them into legal trouble. We have good and professional lawyers who follow these cases to the end.

42) Prohibited Conduct: Threats, Extortion, and Fraudulent Claims:
Any form of harassment, intimidation, coercion, extortion, or threatening communication toward LuckScout, its owners, staff, or community members is strictly prohibited. This includes (but is not limited to) making demands for money, reimbursement, gifts, devices, services, or any other benefit by using pressure tactics such as threats, repeated harassment, defamation, or statements like “my lawyer/attorney will contact you” as leverage. Submitting knowingly false, misleading, exaggerated, or unverified claims—especially for the purpose of obtaining compensation or forcing action—may result in immediate and permanent account termination, forfeiture of points and rewards, and refusal of further communication. LuckScout reserves the right to report such behavior to payment processors, service providers, and/or appropriate authorities where applicable.

43) Unsubscription from Our Mailing List: Unsubscribing from our mailing lists will result in the termination of the member’s account. A community, including the LuckScout community, thrives on communication. If someone does not want to receive emails from us, it indicates they do not wish to communicate and, therefore, cannot be part of our community.

44) Inactive Accounts: Accounts that have been inactive for over 6 months are subject to removal from the site. Upon removal, all the points earned, posts, activity records, order history, and everything associated with the account will be permanently deleted from our system and will not be recoverable. Activity is the essence and soul of the LuckScout community, so keeping inactive accounts makes no sense.

45) Sabotage: LuckScout reserves the right to terminate the account of any member who engages in activities that sabotage or undermine the site, the LuckScout team, or the community as a whole. Such activities include, but are not limited to, harassment, spreading misinformation, or attempting to disrupt the functionality or integrity of the site. In the event of termination for these reasons, the member will forfeit all points and rewards accumulated, and no refunds or compensations will be issued. Additionally, after termination, we will not respond to any messages from the member, nor will we provide explanations regarding the account termination.

46) Member’s Points Balance: Members acknowledge and agree that the points system on LuckScout operates entirely through an automated algorithm based on predefined rules. As such, we cannot entertain requests to review or explain why a member’s points may have increased, decreased, or remained unchanged. The system functions independently of member expectations, and no human intervention is involved in the calculation or adjustment of points. We do not have the capacity to manually review individual accounts upon request. If a member does not or cannot trust the integrity of the system, they are encouraged to discontinue their participation and notify us for account termination. Trust in the system is essential; if trust is lacking, membership will be revoked: The Way to Learn Whether a Person Is Trustworthy Is to Trust Him

47) LuckScout compensates members based on their qualified activities on the platform. Merely registering for an account or maintaining an active membership does not entitle a user to receive payments. To be eligible for any form of compensation, users must engage in activities that are clearly defined and explained on our Points System page and in the emails our members receive every day. LuckScout reserves the sole and absolute right to determine the validity, value, and eligibility of each activity for point and payment purposes. Any activity deemed to be spam, low-effort, AI-generated, dishonest, or against the spirit of the community may result in zero points, disqualification from payments, or even termination of the account. We emphasize that payments are not automatic, unconditional, or guaranteed. They are entirely performance-based and depend on the volume, quality, and authenticity of a member’s activities during each monthly cycle. By continuing to use the platform, you acknowledge and accept that only qualified and approved activities—as interpreted and validated solely by LuckScout—will result in points and corresponding payment.

49) No Employment Relationship (Independent Participation).
LuckScout is an online platform/community and does not employ its members or users. Participation in LuckScout, including writing reviews, posting content, commenting, or completing any activities on the platform, is voluntary and performed at the member’s sole discretion. Points are not wages, salary, or compensation for time spent, and they do not create any hourly rate, minimum wage entitlement, employment relationship, independent contractor relationship, partnership, joint venture, agency, or any other worker/employer relationship. Any payments made by LuckScout (if any) are discretionary donations or performance-based incentives as described in these Terms, are not guaranteed, and may be modified or discontinued at any time. Members are solely responsible for their own time management, expenses, equipment, internet access, taxes, and compliance with applicable laws. LuckScout does not require any member to perform work, does not set schedules, and does not guarantee any earnings or ongoing payments.

Payments:

PayPal is the only payment method we currently support.

To receive your payments on time and without any problem or delay, through PayPal, please add the email address you currently have in your LuckScout account to your PayPal account. You can have multiple email addresses in your PayPal account. When you add your LuckScout account’s email address to your PayPal account, even as the second email address, you will receive our payments. It means your LuckScout account’s email address doesn’t have to be your PayPal’s primary email address.

If your LuckScout account’s email address is currently the same as your PayPal account’s primary email address, then you don’t need to do anything.

The PayPal account you use to receive your LuckScout payments MUST be your own PayPal account and under the same name you have in your LuckScout account. We won’t send your payments to other people’s PayPal accounts or a company’s PayPal account. In case of any problems with your PayPal account that prevents you from receiving our payment, we won’t try for the second time and we won’t pay you through a different payment method. You are responsible for your PayPal account functionality and validity.

You will get paid for a month if you have made the minimum of $10CAD in that month. This is the minimum monthly activity you must have to get paid for the month. When you don’t have this minimum activity in a month, you won’t get paid for that month, but the points you have collected during the month will stay in your account. This minimum monthly activity will go up every month, based on our community’s growth. Therefore, in order to get paid, our members must have the minimum activity, and also become more active every month. A community is a community, because of the active members, not because of the total number of the members it has 😀

It’s very easy to have the minimum activity every month. We help you to do it. You just need to follow the emails we send you every day.

Disclaimer:

Any Advice or information on this website is General Advice Only. By Viewing any material or using the information within this site you agree that this is general education material and you will not hold any person or entity responsible for loss or damages resulting from the content or general advice provided here by LuckScout.com, it’s employees, directors or fellow members.

We make every effort to ensure that we accurately represent these products and services and their potential for income. Earning and Income statements made by our company and its customers are estimates of what we think you can possibly earn. There is no guarantee that you will make these levels of income and you accept the risk that the earnings and income statements differ by individual. As with any business, your results may vary, and will be based on your individual capacity, business experience, expertise, and level of desire. There are no guarantees concerning the level of success you may experience. The testimonials and examples used are exceptional results, which do not apply to the average purchaser, and are not intended to represent or guarantee that anyone will achieve the same or similar results. Each individual’s success depends on his or her background, dedication, desire and motivation. There is no assurance that examples of past earnings can be duplicated in the future. We cannot guarantee your future results and/or success. There are some unknown risks in business and on the internet that we cannot foresee which can reduce results. We are not responsible for your actions. The use of our information, products and services should be based on your own due diligence and you agree that the Site is not liable for any success or failure of your business that is directly or indirectly related to the purchase and use of our information, products and services.

Income Disclaimer: All opinions expressed are our own based on our knowledge and past experiences. Income examples are presented for illustrative purposes. No guarantees are implied. Your results will depend on your efforts.

Any earnings or income statements, or earnings or income examples, are our earnings and are not typical. There is no assurance you’ll do as well and you very well could make nothing at at all. If you rely upon our figures, you must accept the risk of not doing as well.

Where specific income figures are used, and attributed to an individual or business, those persons or businesses have earned that amount. There is no assurance you’ll do as well. If you rely upon our figures; you must accept the risk of not doing as well.

Any and all claims or representations, as to income earnings on this web site, are not to be considered as average earnings.

There can be no assurance that any prior successes, or past results, as to income earnings, can be used as an indication of your future success or results.

Monetary and income results are based on many factors. We have no way of knowing how well you will do, as we do not know you, your background, your work ethic, or your business skills or practices. Therefore we do not guarantee or imply that you will get rich, that you will do as well, or make any money at all. There is no assurance you’ll do as well. If you rely upon our figures; you must accept the risk of not doing as well.

Internet businesses and earnings derived therefrom, have unknown risks involved, and are not suitable for everyone. Making decisions based on any information presented in our products, services, or web site, should be done only with the knowledge that you could experience significant losses, or make no money at all.

You follow what we offer at your own risk. Use caution and seek the advice of qualified professionals. Check with your accountant, lawyer or professional advisor, before acting on this or any information.

Users of our products, services and web site are advised to do their own due diligence when it comes to making business decisions and all information, products, and services that have been provided should be independently verified by your own qualified professionals. Our information, products, and services on this web site should be carefully considered and evaluated, before reaching a business decision, on whether to rely on them.

You agree that our company is not responsible for the success or failure of your business decisions relating to any information presented by our company, or our company products or services.

LuckScout Policy on Personal Assistance Requests

We appreciate every member of the LuckScout community and are committed to providing valuable resources, education, and opportunities for financial growth. However, due to the size of our community and our primary mission, we do not provide personal financial, housing, or emergency assistance.

Our platform is designed to empower members with the knowledge and tools to improve their financial situation over time. We encourage everyone to utilize the opportunities available within LuckScout and seek local resources for personal needs.

For any urgent personal matters, we recommend reaching out to local support services, community programs, or nonprofit organizations that specialize in providing the necessary assistance.

This includes (without limitation) requests for reimbursement or replacement of personal property such as phones, laptops, internet service, utilities, repairs, or any work equipment.

Thank you for being a part of the LuckScout community and for understanding our mission and limitations.

Advertisement Disclaimer

The advertisements displayed on LuckScout.com are not controlled, endorsed, or affiliated with us in any way. We do not assume responsibility for the content of these ads or the websites to which users may be redirected upon clicking them.

By interacting with any advertisements on our website, you acknowledge and understand that you do so at your own risk. LuckScout, its owners, administration, and technical team bear no liability for any interactions, transactions, or agreements you make with advertisers.

If you choose to make payments, subscribe to services, or purchase products through any third-party advertisements, such actions are solely between you and the respective advertiser. LuckScout, its company, and its representatives have no involvement, responsibility, or liability in such transactions.

LuckScout Electronics Terms

1. Refund

  • No refunds will be issued once a purchase and payment are made. All sales are final.

2. Production and Shipping Time

  • It may take over 10 days to produce and ship the order(s) to customers.

3. Two-Year Warranty

  • Coverage:
    • The 2-year warranty covers defects in materials and workmanship under normal use conditions.
    • It does not cover damage caused by misuse, abuse, accidents, unauthorized modifications, or unauthorized repairs.
  • Warranty Period:
    • The warranty period begins from the date of purchase and extends for two (2) years thereafter.
  • Warranty Claims:
    • Customers must notify LuckScout of any defects covered under warranty within a reasonable time frame after discovery.
    • Warranty claims must be supported by proof of purchase and may require the return of the defective device for inspection.
  • Repair or Replacement:
    • LuckScout reserves the right to repair or replace the defective device at its discretion.
    • If the same model is not available for replacement, LuckScout may offer an equivalent or upgraded model at its discretion.
  • Exclusions:
    • The warranty does not cover:
      • Normal wear and tear
      • Damage resulting from accidents, misuse, abuse, or neglect
      • Damage caused by unauthorized repairs or modifications
      • Damage caused by use of incompatible accessories or third-party products
      • Damage caused by exposure to extreme temperatures, moisture, or other environmental factors not within the device’s specifications
  • Return Process:
    • Customers must contact LuckScout to initiate a warranty claim.
    • If return of the defective device is required, customers must follow the return instructions provided by LuckScout .
    • Customers are responsible for shipping costs associated with returning the defective device unless otherwise specified by LuckScout .
  • Abuse of Warranty:
    • LuckScout reserves the right to deny warranty claims if there is evidence of abuse, misuse, or deliberate damage to the device.
    • Any attempts to fraudulently claim warranty coverage, including intentional damage to the device for the purpose of obtaining a replacement, will result in denial of warranty claims and may be subject to legal action.
    • Using the 2-year warranty for a device will eliminate the LuckScout Infinite Credit (below) for that device, which means the customer won’t get a new device at half-price for that purchase anymore, after two years.
  • Modification of Terms:
    • LuckScout reserves the right to modify or update these warranty terms and conditions at any time without prior notice.

4. LuckScout Infinite Credit Scheme

  1. Eligibility:
    • The LuckScout Infinite Credit Scheme is available to customers who purchase an electronic device from LuckScout.
  2. Credit Allocation:
    • Upon purchasing a device, customers will receive a credit equivalent to half of the purchase price of the device.
  3. Redemption Period:
    • Customers can redeem their credit to purchase a new electronic device of equal or lesser value at half the current selling price, once every two years.
  4. Lifetime Benefit:
    • The LuckScout Infinite Credit Scheme is valid for the lifetime of the customer, allowing them to continue receiving the half-price upgrade offer every two years for subsequent purchases.
  5. Usage Limitation:
    • Customer can establish multiple lines of credit in this manner by making multiple initial purchases. Any purchase that is not eligible to be discounted to half price due to a previous purchase made at least two years earlier is considered an initial purchase. This initial purchase generates a line of credit, reducing the price of another purchase within the same category or price range by half, every two years, indefinitely.
    • Utilizing the 2-year warranty (as explained above) voids the LuckScout Infinite Credit Scheme for that purchase. This indicates that the customer will no longer be eligible for a new device at half-price after two years for the initial purchase. However, the customer can make other purchases that will remain eligible for the LuckScout Infinite Credit Scheme. In essence, utilizing the 2-year warranty for each initial purchase will only void the LuckScout Infinite Credit Scheme for that specific initial purchase, not for other initial purchases.
  6. Transferability:
    • Credits are non-transferable and can only be used by the original purchaser of the device.
  7. Expiration:
    • The credit does not expire and remains available for use until redeemed for a qualifying purchase.
  8. Modification of Terms:
    • LuckScout reserves the right to modify or update these terms and conditions at any time without prior notice.

The LuckScout Gold Program Terms, Disclaimer and Risk Warning

Once you have agreed to the general Terms of Service and our Privacy Policy mentioned above, and you wish to make a gold purchase on this site, please read and agree to The LuckScout Gold Program‘s specific terms, disclaimer, and risk warning provided below:

1. Definitions

For the purpose of these Terms and Conditions, the following terms shall have the meanings specified below, unless otherwise indicated:

“Agreement” or “Terms and Conditions” shall mean these terms and conditions that shall govern the relationship between LuckScout and the Customer, except as otherwise specifically provided for, and as same may be amended from time to time, without notice;

“Authorized User” shall mean a person to whom a Card has been issued at the authorization of the Primary Cardholder;

“Business Day” shall refer to LuckScout’s operational hours, between 8:30 a.m. and 4:00 p.m., Monday through Friday, excluding Saturdays, Sundays and any statutory holidays and bank holidays in Canada;

“Customer” shall mean a customer who enters into a transaction with LuckScout for the purchase or sale of Precious Metals or Scrap Metal and is in compliance with these Terms and Conditions between the Customer and LuckScout;

“Customer Purchase Transaction” shall mean any sale operation whereby LuckScout sells Precious Metals to its Customer;

“Customer Sale Transaction” shall mean any sale operation whereby LuckScout purchases Precious Metals from its Customer;

“LuckScout” shall mean Big Dreams Inc.;

“LuckScout Account” shall mean a Customer account maintained with LuckScout under the Customer’s name or any agreement, between Customer and LuckScout, for the storage or custody of Precious Metals Products on an allocated or unallocated basis. The LuckScout Account allows the Customer to place a Customer Purchase Transaction, Customer Sale Transaction or Scrap Metal Transaction for Precious Metals Products. The LuckScout Account also allows the Customer access through LuckScout’s Online Store to a web portal for the purposes of conducting transactions, viewing Customer’s account information, purchase and sale transactions history and account balance of cleared funds, stored Precious Metal Products;

“LuckScout’s Online Store” shall mean and refer to LuckScout’s Precious Metal Store, available at https://luckscout.com/shop/;

“Open Transactions” shall mean all contemplated and submitted Customer Purchase Transactions, Customer Sale Transactions and Scrap Metal Transactions that have not been completed;

“Precious Metal(s)” shall mean and refer to fine gold, silver, platinum, palladium, or other such metals as may be amended from time to time;

“Precious Metal Bullion” shall mean and refer to Precious Metals in the form of bars, or rounds;

“Precious Metal Products” shall mean and refer to products in various forms which contain gold, silver, platinum or palladium or other such metals, as well as certain collectible products and accessories with varying precious metal purities, as may be amended from time to time;

“Return of Funds” shall mean and refer to a return of cleared funds held on account to the Customer;

“Scrap Metal” shall mean material containing gold, silver, platinum or palladium or other such metals as may be amended from time to time, which is suitable for melting or refining;

“Scrap Metal Transaction” shall mean any sale operation whereby LuckScout purchases Scrap Metal from its Customer.

The following Terms and Conditions shall govern all transactions between the Customer and LuckScout.

2. Application

Customers wishing to purchase from or sell to LuckScout must have an account.

2.1. Account Opening

Depending on the type of account to be opened, individuals, business entities or trusts can create an account with LuckScout online.

The Customer acknowledges that LuckScout relies on the veracity of all information provided by the Customer when processing any application. By agreeing to these Terms and Conditions, the Customer represents and warrants to LuckScout that all information provided by the Customer to LuckScout is true and accurate.

LuckScout may request ID and other documents, such as proof of address, to verify the identity and location of the customer. Accounts that are created using a VPN or proxy to conceal the actual IP address and location of the customer will be permanently suspended, and the related customer will not be allowed to open another account indefinitely.

2.2. Multiple Accounts

Only one account may be created per Customer. LuckScout will not accept transactions placed by a single Customer over multiple accounts, and the Customer may be held liable for any resulting market loss repayments and administrative fees.

3. Transactions

3.1. Transaction Restrictions

LuckScout may restrict the purchase or sale of Precious Metal Bullion, Precious Metal Products or Scrap Metal, as updated from time to time in the Schedule of Transaction Restrictions. LuckScout reserves the right to unilaterally amend restrictions or implement new restrictions without notice at any time.

3.2. Customer Purchase Transactions

3.2.1. Confirming a Price for Customer Purchase Transactions

A price is confirmed at the time a Customer Purchase Transaction is submitted. Should a Customer cancel a Customer Purchase Transaction after it has been submitted, the Customer may be liable for market loss repayments and administrative fees, pursuant to Sections 5.1 and 6.1.3. Subject to the conditions set out in the Schedule of Transaction Restrictions, the price at the time a transaction is submitted will be confirmed, regardless of market fluctuations.

3.3. Customer Sale Transactions

3.3.1. Precious Metal Bullion

Any Precious Metal Bullion sent to LuckScout by mail must be accompanied by a packing slip. Customers wishing to confirm a price for their Customer Sale Transaction before sending their Precious Metal Bullion to LuckScout may do so online or by contacting LuckScout (see Section 3.3.1.2 for more details). Once a price is confirmed, LuckScout will send Customer a packing slip by email.

Customers who do not wish to confirm a price prior to sending their Precious Metal Bullion to LuckScout may create a packing slip online at LuckScout’s Online Store.

LuckScout is not responsible for the customs clearing, duties, insurance and/or transportation costs related to any package. All costs relating to these issues remain Customer’s sole responsibility. LuckScout does not provide any letters of guarantee or credit.

3.3.1.1. Testing Precious Metal Bullion

Precious Metal Bullion sent to LuckScout will be inspected, weighed and tested for purity and for authenticity. Depending on the type of product sent, destruct testing may be required. Should that be the case, Precious Metal Bullion will be damaged in the process of being tested. Customers wishing to have their Precious Metal Bullion returned after testing acknowledge and agree that it may not be returned to the Customer in the same condition as it was received at LuckScout. LuckScout may reject a package once it’s been tested if it’s determined that the Precious Metal Bullion sent by the Customer is tampered with, stolen or counterfeit, in which case market loss repayments and fees will apply, as described in Sections 5.4 and 6.

3.3.1.2. Precious Metal Bullion that has been Tampered with or is Counterfeit

In case of products which have been tampered with or counterfeit, LuckScout may remit the products to local authorities for further investigation.

3.3.1.3. Confirming a Price for a Customer Sale Transaction of Precious Metal Bullion

A price is confirmed at the time a Customer Sale Transaction for Precious Metal Bullion is submitted. Should a Customer choose to send Precious Metal Bullion to LuckScout along with a packing slip without confirming a price, their transaction will be completed at the market price once the package is received and processed.

Should a Customer cancel a Customer Sale Transaction after it has been submitted, the Customer may be liable for market loss repayments and administrative fees, pursuant to Sections 5 and 6.

For Customer Sale Transactions where the Customer has chosen to confirm a price prior to sending LuckScout the Precious Metal Bullion, LuckScout guarantees the confirmed price on the packing slip created only when the Customer package is postmarked within one (1) Business Day of the date the order is submitted, and must be received within ten (10) Business Days.

In the event the amount or type of Precious Metal Bullion received by LuckScout differ from what was originally submitted by the Customer, the quoted price may be revised and any deficit amount will be treated as a cancellation. Market loss repayments and administrative fees will apply, as described in Sections 5 and 6. Should the Customer send other products in addition to those initially submitted, Customer will be contacted by LuckScout in order to confirm a price for the additional products.

Subject to the conditions set out in the Schedule of Transaction Restrictions, the price at the time a transaction is submitted will be confirmed, regardless of market fluctuations.

3.4. Scrap Metal Transactions

Customers may send or bring their Scrap Metal to LuckScout to be tested, following which Customers may choose to sell said Scrap Metal to LuckScout.

3.4.1. Sending Scrap Metal to LuckScout

Any Scrap Metal sent to LuckScout by mail for testing or for a Scrap Metal Transaction must be accompanied by a packing slip. Customers wishing to confirm a price for their Scrap Metal Transaction before sending their Scrap Metal to LuckScout may do so by contacting LuckScout by telephone (see Section 3.4.3 for more details). Once a price is confirmed, LuckScout will send Customer a packing slip by email. Customers who do not wish to confirm a price prior to sending their Scrap Metal to LuckScout may create a packing slip online at LuckScout’s Online Store. Customers must have a valid LuckScout Refining Business account in order to create a packing slip.

LuckScout is not responsible for the customs clearing, duties, insurance and/or transportation costs related to any package. All costs relating to these issues remain Customer’s sole responsibility. LuckScout does not provide any letters of guarantee or credit.

3.4.2. Testing Scrap Metal

Scrap Metal sent to LuckScout will be scratch tested using a touch stone and acid. Should it be impossible to determine the Precious Metal content of Customer’s Scrap Metal by this method, Customer will be contacted and may choose whether or not to proceed with testing using melt and/or assay services, subject to the applicable fees described in Section 6.

Scrap Metal will be damaged in the process of being tested/assayed. As a result, should Customer request that Scrap Metal be returned after testing, it may not be returned in the same condition as it was received at LuckScout.

Once Customer’s Scrap Metal has been tested, Customer will be contacted to proceed with completing the Scrap Metal Transaction. Customers having had their Scrap Metal tested by LuckScout may request that it be returned at any time before the transaction has been completed. Scrap Metal will be returned upon payment of relevant return shipping costs and any applicable market loss repayments and fees, as described in Sections 5 and 6.

LuckScout may reject a package once it has been tested if it has determined that the Scrap Metals sent by the Customer contains metal contaminants beyond certain acceptable limits. This Scrap Metal may be impossible to refine. In these cases, LuckScout will return the Scrap Metal to the Customer, at the Customer’s expense.

LuckScout will also reject a package once it has been tested if it is suspected that the Scrap Metal sent by the Customer is fraudulent, counterfeit or has been stolen. Market loss repayments and fees will apply, as described in Sections 5.4 and 6.

3.4.3. Confirming a Price for Scrap Metal Transactions

A settlement price is confirmed at the time a Scrap Metal Transaction is submitted by telephone. This results in a binding agreement between LuckScout and Customer relative to that transaction. Customers who choose to send Scrap Metal to LuckScout along with a packing slip without confirming a price for the Scrap Metal Transaction beforehand will be contacted by LuckScout once their package is received and tested in order to have their transaction completed.

For Scrap Metal Transactions where the Customer has chosen to confirm a price for the transaction prior to sending LuckScout their Scrap Metal, LuckScout guarantees the price only when the Customer package is postmarked within two (2) Business Days of the date the order is submitted, when Customer provides LuckScout with a tracking number for the package sent within two (2) Business Days of the date the order is submitted, and when the package is received within ten (10) Business Days. In the event the amount, karat weight or purity of the Scrap Metal received by LuckScout differ from what was submitted by Customer, the quoted price may be revised and any deficit amount will be treated as a cancellation. Market loss repayments and administrative fees will apply, as described in Sections 5 and 6.

Should a Customer cancel a Scrap Metal Transaction after a price has been confirmed, or should LuckScout reject a Customer package after a Scrap Metal Transaction has been submitted, the Customer may be liable for market loss repayments and administrative fees, pursuant to Sections 5 and 6.

Subject to the conditions set out in the Transaction Restrictions Schedule, the price at the time a transaction is submitted will be confirmed, regardless of market fluctuations.

3.5. Credit Cards

Customers may be required to provide a credit or debit card when purchasing or confirming a price for a transaction. Alternatively, customers can pay through PayPal or Google Pay.

Credit and debit card is an acceptable form of payment for products purchased from LuckScout for market loss repayments (as outlined in Section 5) or other fees (as outlined in Section 6) that become payable and remain unpaid.

By providing a valid credit or debit card to LuckScout, the Customer confirms that:

  • The Customer is the named credit/debit card holder or Authorized User to use the credit/debit card;
  • The credit/debit card may be used to confirm a price for a transaction (if applicable);
  • The credit/debit card may be used to pay for the Customer Purchase Transaction (as outlined in Section 3.2);
  • LuckScout can pre-authorized a nominal amount on the credit/debit card; and
  • LuckScout may charge unpaid outstanding market loss repayments or other fees to the credit/debit card.

4. Payment and Funds on Account

4.1. Funds on a LuckScout Account

Customers may add funds to their LuckScout Account (also referred to as “funds on account”). Cleared funds on a LuckScout Account shall be used towards payment for Customer Purchase Transactions, as described in Section 4.2, and may be used to confirm a price for both Customer Purchase Transactions and Customer Sale Transactions, as described in Sections 3.2 and 3.3. In order for funds on account to be considered cleared, there must be no hold placed on the funds, and applicable holding periods must have elapsed.

Funds on a Customer’s LuckScout Account belong to the Customer until they are applied to a specific transaction or used as payment for any amount due to LuckScout. These funds shall be specifically identified and segregated at all times from funds belonging to LuckScout.

4.2. Acceptable Methods of Payment and Adding Funds to a LuckScout Account

At any one time, payment can be made and funds can be added to an account using only one method in addition to funds on account. Multiple payments or funds sent at the same time will not be accepted. The methods of payment or adding funds to a LuckScout Account, along with their corresponding transaction limits and fees, are defined in the Schedule of Accepted Payment Methods.

LuckScout may refuse payments or funds (in any form whatsoever, including, and without limitation, credit card, checks, bank drafts, money orders or bank wires) received from an individual or from an entity that is not the named account owner. Furthermore, LuckScout may request additional documentation before such payment or funds are applied to Customer’s LuckScout Account or delivery of Customer’s Purchase Transaction.

4.3. Payment Deadlines – Customer Purchase Transactions

Payment must be sent to LuckScout within one (1) Business Day from the date on which a transaction is submitted. Payments made by bank wire must be received by LuckScout no later than three (3) Business Days from the date on which a transaction is submitted.

Should a Customer fail to send payment within one (1) Business Day from the date on which a transaction is submitted, or if LuckScout does not receive payment within the deadline specified above, LuckScout reserves the right to cancel the transaction and the Customer will be liable for market loss repayments and other fees, as described in Sections 5 and 6.

4.4. Credit/Debit Cards

Orders will be shipped to customers once their payments reach our bank account, which can take up to 7 business days if they make their payments through credit or debit card.

A valid Visa or Mastercard credit/debit card is an acceptable method of payment for Customers residing or having their principal place of business in Canada or the United States (subject to applicable restrictions as described in Section 4.2). If paying by credit/debit card, Customer confirms that shipping address must match billing address associated with said card.

LuckScout may also refuse a payment by credit/debit card without notice at any time and may request additional documentation and information before such payment is applied to Customer’s Purchase Transaction or delivery of the Customer’s Purchase Transaction.

LuckScout does not accept any pre-paid credit/debit cards or gift cards for a Customer’s Purchase Transaction.

4.5. Checks

Checks are an acceptable method of payment or for adding funds to a LuckScout Account for Customers residing or having their principal place of business in Canada or the United States (subject to applicable restrictions and holding periods as described in Section 4.2).

Checks should be made payable to Big Dreams Inc. Checks must always reference Customer’s LuckScout Account in order for funds to be properly applied to said account.

Checks will be returned to the Customer by LuckScout if they are incorrectly written (for reasons which include, without limitation, incorrect or missing date, dollar amount discrepancies, incorrect spelling of payee or missing signature). Incorrectly written checks will be returned to the Customer via regular mail once the Customer has been notified by LuckScout of the returned check. Customers may choose to have their check returned via courier upon payment of a fee as defined in the Schedule of Accepted Payment Methods, including applicable taxes. Said fee can either be added to the amount of the replacement payment, or can be paid by credit card.

Checks that are returned by the bank in cases of fraud, counterfeiting, NSF (Non-Sufficient Funds) in Customer’s account, ACL (Account Closed) or CNT (Cannot Trace) will be subject to the administrative fee described in Section 6.1.2.

4.6. Bank Wires

LuckScout’s bank wire information is made available to the Customer at the end of the online ordering process, through the Customer’s online account transaction details. This information is also made available to the Customer by e-mail, once a transaction is submitted.

Bank wire transfers must respect the payment deadlines described in Section 4.3. Bank wire transfers must always reference the Customer’s LuckScout Account number and name in order for funds to be properly applied to said account.

4.6.1. International Bank Wires

International bank wires may be subject to correspondent bank fees that are deducted while a wire is in transit. As LuckScout’s bank is simply the recipient bank, it is impossible to determine the fees that may be deducted by any correspondent banks. LuckScout highly recommends that all Customers sending funds from a bank outside the United States and Canada include an additional amount on their bank wire to accommodate for any fees that may be deducted by a correspondent bank. The Customer should confirm with their banking institution the exact amount that may need to be included in the wire to cover all fees that may be deducted. LuckScout will always credit the entire amount it receives to the Customer’s account. Should no fees be deducted, the entire bank wire amount will be credited to the Customer’s account.

4.7. Proceeds from Customer Sale Transactions, Scrap Metal Transactions and Return of Funds

Settlement options, along with the corresponding fees and transaction limits, for Customer Sale Transactions, Scrap Metal Transactions and Return of Funds are defined in the Schedule of Accepted Payment Methods and are subject to change from time to time.

Processing and settlement for Customer Sale Transactions and Scrap Metal Transactions may take two (2) Business Days from receipt of Precious Metal Bullion or Precious Metal Products by LuckScout. Return of funds may take two (2) Business Days from receipt of request to LuckScout.

However, note that settlement time may be delayed due to statutory and bank holidays in Canada and in the US, increased market activity, capacity limitations of LuckScout or size of the transaction.

Due to anti-money laundering legislation in both the United States and Canada, LuckScout cannot forward the proceeds from any Customer Sale Transaction or Scrap Metal Transaction to an individual or entity who is not a designated account owner. Any payment from a Customer Sale Transaction or a Scrap Metal Transaction in a Business Account can be made in the business name only. For Sole Proprietorships, payment can be made in the business name or the sole proprietor’s name, provided proper authorization documentation has been received by LuckScout.

Note that for any single transaction, payment can be made by only one method in addition to funds on account (if any).

4.8. Completing a Transaction

4.8.1. Customer Purchase Transactions

A Customer Purchase Transaction is completed when payment is received in full within the payment deadlines described in Section 4.2, provided that no hold is placed on payment, and LuckScout performs its principal obligation.

For Customer Purchase Transactions of Precious Metal Bullion, LuckScout’s principal obligation is presumed to have been performed if LuckScout attempted to deliver the Precious Metal Bullion but was prevented from doing so by the actions or negligence of the Customer, or when LuckScout consents to the Customer taking possession of the Precious Metal Bullion.

Legal ownership of the Precious Metal Bullion or LuckScout Pool will be considered transferred from LuckScout to the Customer once the transaction is completed.

4.8.2. Customer Sale Transactions and Scrap Metal Transactions

A Customer Sale Transaction or a Scrap Metal Transaction is completed when LuckScout has received the Customer package within the deadlines specified in Section 3 and LuckScout performs its principal obligation.

Legal ownership of the Customer package will be considered transferred from the Customer to LuckScout once the transaction is completed.

All Customer Sale Transactions and Scrap Metal Transactions are final. Once a transaction is complete and ownership has been transferred to LuckScout, Precious Metal Bullion or Scrap Metal cannot be returned to Customer.

5. Transaction Cancellations

When cancelling a transaction, market loss repayments may apply as a submitted transaction constitutes a binding agreement between LuckScout and the Customer. Applicable market loss repayments will be determined based on the following:

5.1. Customer Purchase Transactions

In the event a Customer Purchase Transaction is cancelled (whether by the Customer or by LuckScout for failure to receive payment in full within payment deadlines, as stipulated above), market loss repayments may be applicable. This fee is calculated based on whether there has been a decrease in the price of the Precious Metals (market loss) from the time the price is confirmed for a submitted transaction to the time a transaction is cancelled.

For Customer Purchase Transactions cancelled by LuckScout due to non-payment, market loss repayments will be calculated using the LBMA PM gold price, or the LBMA silver price on the day that the payment deadline expires.

For Customer Purchase Transactions which are cancelled by the Customer, market loss repayments will be calculated using LuckScout’s live spot price at the time a cancellation request is submitted.

Decrease in Price of Precious Metals

In the event of a decrease in the price of Precious Metals, the market loss repayment will be equivalent to the difference between the original value of the Customer Purchase Transaction and its value at the time of cancellation.

Increase in Price of Precious Metals

In the event of an increase in the price of Precious Metals, no market loss repayment will be applicable.

5.2. Customer Sale Transactions and Scrap Metal Transactions

In the event a Customer Sale Transaction or a Scrap Metal Transaction is cancelled, whether by the Customer or by LuckScout, market loss repayments may be applicable. This fee is calculated based on whether there has been an increase in the price of Precious Metals from the time a transaction is submitted and the price confirmed to the time a transaction is cancelled.

Customer Sale Transactions for Precious Metal Bullion or Scrap Metal Transactions will be cancelled in ten (10) Business Days, if product is not received by one of our depositories. Customer must expedite shipment of any product included in their Customer Sale Transaction or their Scrap Metal Transaction within one (1) Business Day of the date the price is confirmed.

For Customer Sale Transactions or Scrap Metal Transactions cancelled by LuckScout, market loss repayments will be calculated using the LBMA PM gold price or the LBMA silver price on the day that the deadline for receiving Precious Metal Bullion or Scrap Metal expires.

Increase in Price of Precious Metals

In the event of an increase in the price of Precious Metals, the market loss repayment will be equivalent to the difference between the original value of the Customer Sale Transaction or Scrap Metal Transaction and its value at the time of cancellation.

Decrease in Price of Precious Metals

In the event of a decrease in the price of Precious Metals, no market loss repayment will be applicable.

5.3. Cancellation at the Customer’s Request

Transactions may be cancelled at the Customer’s request, provided payment has not been received or settlement has not been issued in full. Should the Customer request a cancellation, the above cancellation policy will be considered in effect. Fees will be calculated based on LuckScout’s live spot price for the product being cancelled at the time a cancellation request is submitted. Customers must submit all requests for cancellation by emailing us.

5.4. Materials Sent Different from Those for Which Prices were Confirmed

Should the amount or product received by LuckScout differ from that for which prices were confirmed by Customer, any deficit amount will be treated as a cancellation and the above cancellation policy will be considered in effect. Market loss repayments will be calculated using the LBMA PM gold price or the LBMA silver price on the day the deficit is discovered.

Increase in Price of Precious Metals

In the event of an increase in the price of Precious Metals, the market loss repayment will be equivalent to the difference between the original confirmed price of the Customer Sale Transaction or the Scrap Metal Transaction and the price on the date the deficit is discovered by LuckScout, multiplied by the number of pure ounces of which the Customer’s package was deficient.

Decrease in Price of Precious Metals

In the event of a decrease in the price of Precious Metals, no market loss repayment will be applicable.

5.5. Unauthorized Sale Transaction Request

In the event that a Customer Sale Transaction is initiated when the Customer did not request the transaction, the Customer must notify LuckScout immediately upon being made aware of the request so that LuckScout may begin examination of the claim without delay. In the event that LuckScout determines that the Customer Sale Transaction was unauthorized, the market loss repayments will be waived.

6. Fees

LuckScout may charge the fees and premiums to the Customer in relation, but not limited to, Precious Metal Bullion, Precious Metal Products, Scrap Metal Transactions and other services. Such fees, which are subject to change from time to time, are set out in the Schedule of Fees and the amounts are posted on the LuckScout Online Store (which fees shall be subject to change from time to time). Unless otherwise specified, all fees stated are in Canadian Dollars.

6.1. Administrative Fees

6.1.1. Returned Check

An administrative fee will be charged to Customer if a check (of any kind), bank draft or money order that Customer has sent to LuckScout has been returned. This includes, but is not limited to, checks returned due to fraud, NSF (Non-Sufficient Funds) in Customer’s account, ACL (Account Closed) or CNT (Cannot Trace).

6.1.2. Transaction Cancellations

In addition to applicable market loss repayments, transactions cancelled pursuant to Section 5 may be subject to an administrative fee in the amounts posted on the LuckScout Online Store from time to time (which fees shall be subject to change).

6.1.3. Changes to Delivery Address

An administrative fee in the amounts posted on the LuckScout Online Store from time to time (which fees shall be subject to change), may be charged in the event the Customer wishes to make any changes to the delivery address for the Purchase Transaction. Any request for change is subject to LuckScout’s approval and LuckScout reserves the right to refuse the Customer’s request for any reason.

6.1.4. Undeliverable Packages

An administrative fee in the amounts posted on the LuckScout Online Store from time to time (which fees shall be subject to change), may be charged to Customer in the event that Customer’s Precious Metal Bullion is bought back by LuckScout as a result of said Precious Metal Bullion being returned as undeliverable, further to Section 7 herein.

6.2. Shipping and Insurance Fees

Should the Customer request that LuckScout arrange for shipping or delivery of Precious Metal Bullion, or should the Customer request or LuckScout be required to return any Precious Metal Bullion or Scrap Metal back to the Customer, shipping and insurance fees will be applicable. Quotes for shipping and insurance fees will be provided during the transaction process based on the value of the shipment, the type of products being shipped, the shipping method and the shipping destination. Taxes may apply to shipping and insurance fees. For Shipments outside of continental United States and Canada, standard shipping rates may not apply.

All shipments prepared by Customer for delivery to LuckScout must be properly packaged and labeled in order to accelerate processing times and ensure the safe arrival of Customer packages. Detailed shipping and packaging instructions can be found on LuckScout’s Online Store. Failure to properly package and label shipments sent to LuckScout may result in the insurer rendering insurance coverage void.

6.2.1. Large Shipments

For certain large shipments, standard shipping and insurance rates may not apply. Large shipments may include (without limitation) orders over $100,000.00 in value, order containing 100 oz / 400 oz gold bars, monster boxes or orders over 700 oz in total weight. For large shipments, a quote for shipping and insurance fees will be provided by LuckScout on a case-by-case basis.

Furthermore, LuckScout may recommend or require shipment via armored vehicle, which will require delivery to a business, bank, or depository service. If applicable, the Customer is responsible for all shipping and insurance costs for armored vehicle service.

6.3. Pick-up and Drop-off Fees

Should the Customer submit a Purchase Transaction or convert to Precious Metal Bullion and pick-up at one of LuckScout’s depositories, a pick-up fee may be applicable, dependent on location. Furthermore, a fee may be charged to Customers who drop off items at one of LuckScout’s depositories in relation to a Customer Sale Transaction, dependent on location. Such fees will be charged based on the amounts posted on the LuckScout Online Store from time to time (which fees shall be subject to change)

6.4. Melt & Assay Fees

If a LuckScout representative can test Customer’s Scrap Metal with a scratch test, there will be no processing fees. However, if determined that a melt and/ or assay are required, LuckScout will contact Customer before proceeding to advise the Customer of fees and processing times.

6.5. Handling Fees for Testing Scrap Metal

In addition to applicable market loss repayments and the administrative fee described in Section 6.1.3, Customers who confirm a price with LuckScout and then decide to not sell the Scrap Metal after it has been tested, will be charged a handling fee of $130 CAD. Said handling fee shall also apply should Customer simply send Scrap Metal to LuckScout for testing without completing a Scrap Metal Transaction.

6.6. Taxes and Duties

Should the Customer request delivery of Precious Metal Bullion or should any package be returned to a location outside the United States or Canada, taxes and duties, including Value Added Taxes (VATs), may be applicable, depending on the country of import. The Customer, in agreeing to these Terms and Conditions, acknowledges that any taxes or duties, including VATs, will be the sole responsibility of the Customer and LuckScout will not be held liable for any fees.

6.7. Sales Tax

Unless otherwise indicated in this Agreement, all fees quoted herein and on LuckScout’s Online Store are exclusive of sales tax. Applicable sales tax may be added to Customer’s Purchase Transaction depending on Customer’s delivery address. For more information, please contact LuckScout.

6.8. Undeliverable or Refused Packages

In the event that a Customer has asked LuckScout to arrange for delivery of Precious Metal Bullion or Precious Metal Products and that said Precious Metal Bullion or Precious Metal Products returned to LuckScout for any reason, including, without limitation that the package has been deemed by the carrier to be undeliverable or are refused by the recipient, LuckScout will promptly notify the Customer in order to obtain further shipping instructions. Once instructions have been received from the Customer, LuckScout will arrange for the Customer’s Precious Metal Bullion or Precious Metal Products to be re-shipped and shipping and insurance fees will be applicable as described in Section 6.2.

Instructions regarding the re-shipment of returned Precious Metal Bullion or Precious Metal Products must be received from the Customer no later than ten (10) Business Days from the date on which the Customer was notified by LuckScout of the return.

Should the Customer fail to contact LuckScout regarding re-shipment of the Precious Metal Bullion or Precious Metal Products, or if LuckScout is unable to arrange for re-shipment of the returned Precious Metal Bullion or Precious Metal Products within the deadline specified herein, LuckScout will proceed to buy back said Precious Metal Bullion or Precious Metal Products. In these cases, an administrative fee may apply, as described in Section 6.1.

Precious Metal Bullion will be bought back by LuckScout using the LBMA PM gold price or the LBMA silver price on the date that the deadline for receiving shipping instructions from the Customer expires, plus applicable premiums.

Proceeds from the sale of returned Precious Metal Bullion or Precious Metal Products will be deposited as funds on Customer’s LuckScout Account, less any applicable fees.

7. Exchange Policy

Customer may ask for the exchange of any Precious Metal Bullion or Precious Metal Products purchased from LuckScout in the event that the Customer is unsatisfied with said products. Customer must notify LuckScout of their desire to exchange their product(s) within three (3) Business Days of having received said product(s) from LuckScout. Products must be returned in their original packaging and all shipping and insurance costs for incoming and outgoing shipments shall be at the expense of the Customer.

All requests for exchange are subject to LuckScout’s approval and LuckScout reserves the right to reject a Customer’s request for exchange for any reason including, without limitation, lack of availability of the Precious Metal Bullion or Precious Metal Products in question. Additional costs may be applicable in case of an exchange for a product with a higher premium.

8. Return Policy

Customer may ask to return any Precious Metal Bullion or Precious Metal Products purchased from LuckScout in the event that the Customer is unsatisfied with said products. However, as we are 100% sure about the quality of the gold products we sell, all returns will be purchased from Customer under our buy-back service conditions (explained below).

9. Buy-back Service

Our buy-back service enables our customers who have previously purchased gold products from us to sell their gold back to us, providing a convenient way to liquidate or convert their physical gold holdings into cash.

We charge a 10% fee based on our current gold price for buying back the gold you purchased from us. For instance, if the current price for our 5-gram gold bar is $500, and you intend to sell your 5-gram gold bars back to us, the fee would amount to 10% of $500, equating to $50 for each 5-gram gold bar you sell back to us. Additionally, please note that the shipping fee is your responsibility for returning your gold to us.

Please note that while some other websites may advertise lower buy-back fees, they often have hidden charges that become apparent when you try to use their buy-back service, as demonstrated by the examples I provided earlier (see the evidence here) regarding the hidden fees associated with gold purchases also from these sites. However, here on our website, we take a different approach. We are committed to transparency and do not impose hidden fees when you buy gold from us. The fees you see before adding items to your cart are the exact fees you’ll pay. Additionally, when you use our buy-back service, you can trust that we will consistently charge 10% of the current gold price without any hidden fees.

Processing buy-back requests can be somewhat time-consuming when the gold has already been shipped to the customer and hasn’t been stored by us. It must be returned to us first (the shipping fee is your responsibility for returning your gold to us). Upon receiving the gold, and if the seal is broken, we will have to test it to ensure the weight and purity haven’t changed, and the piece is what we originally sold. If everything looks okay, we will proceed with payment to the customer. This process will be faster when the seal is not broken.

The shipping expenses are the responsibility of the customer. If the gold is stored with us, buy-back requests will be processed much faster because nothing has to be shipped back to us, and we don’t have to test the gold.

Additionally, if customer ships their gold back to us and Canada charges us customs fees or taxes—which they sometimes do based on the amount of gold we’re receiving—we will be required to cover these fees and taxes to receive the gold. In such cases, we will deduct these charges from the total price and then pay the remaining amount to the customer.

Given the evolving world and market conditions, we reserve the right to temporarily suspend our buy-back service or decline buy-back requests from certain customers, based on prevailing circumstances. However, we aim to promptly resume the service once conditions allow or return to normal.

10. Storage Service

LuckScout provides 100% free storage to our customers who purchase their gold from us, for as long as they want. Once a customer decides to receive their gold, they must notify LuckScout, and LuckScout will send the customer the shipping invoice. Once the invoice is paid by the customer, the shipping will be processed. Click here to learn why you might need a storage service.

11. Custom Engraving

If customer likes to have their custom picture(s) and designs engraved on the gold pieces they purchase, first, they need to place their order and then send us a message describing how they’d like their gold to look and which picture(s) or designs they’d like LuckScout to engrave on them. We will respond to customer’s message and take care of their order once all the details are set. There is a non-refundable fee for custom engraving, which must be paid through PayPal after the design is finalized with customer.

12. Certificates

Customers will receive a hard copy of the purchased products if they choose to have the products shipped to them. Alternatively, they can view and download the digital version of the certificates at https://luckscout.com/certificates/ or by scanning the QR code printed on the certificate sheet.

13. Right to Withholding and Compensation (Set-off)

To secure the payment or repayment of any sums payable by Customer to LuckScout, including, without limitation, for transactions, market loss repayments, account opening fees, administrative fees, or any other account or transaction-related fees, Customer undertakes to maintain and consents that LuckScout withholds cleared funds on Customer’s LuckScout Account, Precious Metal Products, in an amount corresponding to those funds needed to confirm a price for Customer transactions. LuckScout may withhold said funds on Customer’s LuckScout Account, until full payment has been received, or to make sure the fund will be released and we can withdraw it.

In case of cancellation of a transaction or non-payment by Customer of any amounts due and payable to LuckScout pursuant to the terms of this Agreement, LuckScout may, subject to applicable laws and the terms of this Agreement (including in the case of overdue amounts), in its discretion and without notice to Customer, set-off or compensate any amounts that Customer owes to LuckScout against any of the cleared funds or other assets in Customer’s LuckScout Account including but not limited to cleared funds and Precious Metal Products.

To the extent allowable by applicable law, LuckScout may enforce its rights under this Section 9 by: (a) using any cleared funds in a LuckScout Account to satisfy such outstanding amounts; or (b) disposing of any assets held in a LuckScout Account including but not limited to balances of Precious Metal Products to satisfy such outstanding amounts. In the event that LuckScout disposes of any of the assets held in the Customer’s LuckScout Account in accordance with its rights under this Section 9, then, after deducting all unpaid amounts due and owing to LuckScout plus any and all costs of administration, including any costs associated with storing, disposing and reselling the assets, and any other charges, fees and expenses LuckScout may incur in disposing of the assets and enforcing its rights hereunder. LuckScout shall remit the remaining balance, if any, of the proceeds of such disposition to the Customer.

Customer acknowledges and agrees that it will reimburse LuckScout for all reasonable costs incurred by LuckScout (including legal fees) in connection with the collection of any amounts owed by Customer to LuckScout.

14. Melt Loss of Scrap Metal

Testing and refining Scrap Metal will result in a decrease in the gross weight of said materials due to the burning process in which impurities such as alloys are eliminated. A decrease in weight may also occur as gemstones, enamel or other imbedded metals are separated and retained in borax. While the average loss in purely metallic material (without gemstones) is approximately 1%, this will increase if Customer’s Scrap Metal includes gemstones or other non-precious metal content. Dental Scrap Metal such as gold filings may lose up to 30% of their weight, depending on the amount of contamination present in said materials. To aid in melting of substances containing palladium or platinum, copper may need to be added to melts. In such cases, the melt loss is difficult to estimate and will vary from cases to case.

15. Remedies

In the event that Customer is in default of any of its obligations under this Agreement, LuckScout shall immediately have the option, in its sole discretion, in addition to any other rights which it may have at law or in equity and without any further notice to the Customer, to exercise any of the remedies specified under this Agreement.

15.1. Overdue Amounts

In the event that Customer fails to pay any amount due and owing at any time to LuckScout in accordance with the terms of this Agreement, LuckScout may provide Customer with written notice detailing the failure to pay and LuckScout’s intention to dispose of the Customer’s Precious Metal Products if the failure is not remedied within sixty (60) days following the delivery of such notice. In the event that Customer fails to remedy its failure pay such outstanding amounts in full within said sixty (60) day period, LuckScout shall be entitled to dispose of the Precious Metal Products in its sole and entire discretion, without further notice or delay. In the event that LuckScout sells the Customer’s Precious Metal Products in accordance with its rights hereunder, as are more specifically set out in Section 9 above.

15.2. Inability to Perform

In the event that:

(i) either LuckScout or Customer fails to perform any material obligation pursuant to the terms of this Agreement and does not cure such failure within thirty (30) days after the receipt of written notice thereof from the other party,

(ii) either LuckScout or Customer shall be dissolved or adjudged bankrupt, or a trustee, receiver or conservator of such party or its property shall be appointed, or an application for any of the foregoing is filed,

(iii) control of either LuckScout or Customer is taken over by any government or other public authority, or

(iv) any government or governmental agency shall have taken any action which has materially adversely affected or will materially adversely affect a party’s ability to perform any of its obligations hereunder, and such action shall not have been rescinded or modified, and the adverse effects thereof shall not have been eliminated, within thirty (30) days after written notice of such action shall have been given to the other party,

then this Agreement may be terminated at any time thereafter by LuckScout or Customer upon written notice to the other party.

In the event of termination of this Agreement in accordance herewith, provided that there are no unpaid fess, charges or other amounts due to LuckScout, LuckScout shall promptly arrange for the delivery of all Precious Metal held for Customer in accordance with Customer’s instructions.

16. Risk

16.1. Advice

LuckScout has not offered or given and will not provide any investment advice in connection with any transaction and has not offered or given any opinion with respect to the suitability of any transaction made or which might be made by the Customer.

The Customer acknowledges, represents and warrants that LuckScout has not offered or given any investment advice to Customer in connection with the products and services offered by LuckScout. In addition, LuckScout has not given Customer any opinion with respect to the suitability of any of its products or services for Customer.

16.2. Market Risk

Customers should carefully consider the suitability of Precious Metals as an investment choice before taking any decisions that may affect their financial situation. Precious Metal products and accounts are not insured by the Canadian Deposit Insurance Corporation, Canadian Investor Protection Fund or other similar program and may lose value.

The purchase and sale of Precious Metals involves a high degree of risk and is not suitable for all persons. The purchase and sale of Precious Metals provides no guarantee of interest, yield or return. Losses may be incurred both as a result of price devaluation and if price gains do not exceed applicable fees, including those charged herein. The Customer has read and understands these Terms and Conditions and acknowledges that all risk of decline in the market value of any Precious Metals is the Customer’s risk and not that of LuckScout. If the Customer has any doubt as to the suitability of Precious Metals as an investment, the Customer should contact an independent legal or financial advisor.

17. LuckScout’s Rights

LuckScout hereby reserves the following rights and the Customer acknowledges and agrees to the following:

  • LuckScout may adjust ASK and BID prices at any time without prior notice.
  • LuckScout may withdraw or limit the products or services provided by telephone, in person and on LuckScout’s Online Store, or may suspend the availability of LuckScout’s Online Store, or suspend the completion of transactions submitted to LuckScout, without notice at any time.
  • LuckScout may cancel or reject any order at any time.
  • LuckScout may place limits on the amounts that may be offered for sale or the amounts that may be bought back by LuckScout in any twenty-four (24) hour period.
  • LuckScout may terminate this Agreement at its sole discretion and may freeze an account or liquidate and close an account at any time for any reason including but not limited to the abuse of policy, criminal activity, circumvention of LuckScout’s web security services, and any other violation of these Terms and Conditions. If the Customer has LuckScout Pool, LuckScout will close the Customer’s LuckScout Account and liquidate any LuckScout Pool holdings and send the Customer a check or bank wire or through PayPal.

18. Limitation of Liability

LuckScout hereby reserves the following rights and the Customer acknowledges and agrees to the following:

18.1. Capital Gains/Income Taxes

LuckScout does not report any Customer transactions to the Internal Revenue Service or the Canada Revenue Agency; however, the purchase or sale of Precious Metals may be considered reportable as taxable income. It is the Customer’s responsibility to contact a financial advisor for further information. LuckScout will not be held liable for any capital gains or tax implications due to the purchase or sale of precious metals by the Customer.

18.2. Technical Issues

18.2.1. Electronic Order Entry Risk Disclosure and Disclaimer

LuckScout specifically disclaims any liability or responsibility for orders placed via the LuckScout online order entry system, for any losses, or direct, indirect, consequential or incidental damages, which the Customer may recognize or incur as a result of the use of the LuckScout online order entry system. Further, LuckScout specifically disclaims any liability for the interruption, cancellation or other termination of the LuckScout online order entry system.

18.2.2. Negligence

All orders placed through the order entry system are taken on a best efforts basis. LuckScout shall not be responsible for errors, negligence or inability to execute orders. Nor shall LuckScout be responsible for any delays in the transmission, delivery or execution of Customer’s order due to breakdown or failure of transmission or communication facilities, or to any other cause or causes beyond LuckScout’s reasonable control or anticipation.

18.2.3. Possible System Failure

Order entry systems have been designed to provide an efficient and dependable method for entering orders. Commercial internet service providers are not 100% reliable and a failure by one or more of these providers may affect internet based order entry. The Customer acknowledges that the order entry system is a mechanical system and as such may be subject to failure beyond the control of LuckScout.

18.3. Internet Security

LuckScout adheres to the highest security measures to ensure Customer data is protected against theft, loss, and corruption, and against the misuse and alteration of any Customer data stored on our servers. However, when a Customer accesses their account via a public or unsecured computer terminal or if a Customer chooses to share their account username and password (“Electronic Identification Information”), LuckScout cannot guarantee the security of account data.

Sensitive communication between the Customer and LuckScout’s online store is always protected via encryption while in transit, using the SSL encryption standard. However, the Customer should be aware that LuckScout has no control over the privacy of Customer e-mail communications with us. We highly recommend that Customers not include private and sensitive information in e-mails to LuckScout, including, but not limited to, account numbers, balances, passwords, Electronic Identification Information, etc. LuckScout will not be held liable for any damages suffered by Customers should they transmit confidential or sensitive information to us through e-mail.

Information provided on LuckScout’s website is not intended to provide legal, accounting, or tax advice, and should not be relied upon in that regard. LuckScout is not responsible in any manner for direct, indirect, special or consequential damages howsoever caused, arising out of the use of its website.

18.4. Indemnification

Except as otherwise expressly provided, LuckScout shall not be liable for any loss or damage, whether direct or indirect, resulting from the transactions contemplated by these Terms and Conditions.

LuckScout shall not be liable under any circumstances whatsoever for special, incidental, consequential, indirect or punitive losses or damages (including lost profits or lost savings), whether or not caused by the fault or neglect of LuckScout and whether or not LuckScout had knowledge that such losses or damages might be incurred.

The limitations and exclusions in this clause shall apply to all claims of whatsoever nature, kind and description, whether arising from breach of contract, delay or non-delivery of services, negligence or otherwise.

18.5. Force Majeure

LuckScout shall not be liable for any failure to perform its obligations hereunder due to fire, computer viruses, network failure, computer hardware failure, explosion, flood, lightning, act of terrorism, war, rebellion, riot, sabotage, orders or requests of any government or any other authority, legislative changes, strikes, lockouts or other labor disputes, or events or circumstances beyond its reasonable control, but LuckScout shall use commercially reasonable endeavors to minimize dangers or losses to the Customer as a consequence of such events.

19. Customer Obligation and Liability

19.1. Ownership and Authority

Customer hereby warrants that it is either the owner or the authorized agent of the owner of any Precious Metal Bullion or Scrap Metal sent or brought to LuckScout for the purpose of a Customer Sale Transaction or a Scrap Metal Transaction. Customer further warrants that it is authorized to accept and is accepting the terms of this Agreement not only for itself but also as agent for or on behalf of all other parties who have or may hereafter have any interest in said Precious Metal Bullion or Scrap Metal.

19.2. Compliance and Due Diligence

The Customer is responsible for complying with all laws of the jurisdiction from which the Customer accesses the LuckScout Website or receives the services described herein, and the Customer shall at all times be solely responsible for obtaining any authorizations required by any authoritative body in such jurisdiction.

The Customer has carried out reasonable due diligence to ensure that the purchase and sale of Precious Metals as provided under these Terms and Conditions is not contrary to any laws or regulations of the Customer’s governing jurisdiction, and that the acceptance of these Terms and Conditions by the Customer and the entering into of a Customer Purchase Transaction or Customer Sale Transaction or Scrap Metal Transaction is not contrary to any federal, provincial, state or any other law or regulation applicable to the Customer.

19.3. Protection of Electronic Identification Information

It is the Customer’s obligation to ensure that its Electronic Identification Information is kept secret. The Customer agrees to keep their Electronic Identification Information and all components thereof secret and safe to prevent unauthorized use.

19.4. Notification

If a Customer believes that any transaction or balance recorded in their account is incorrect, the Customer must contact LuckScout immediately to notify LuckScout of suspected unauthorized use of Customer’s Electronic Identification Information. Customers are responsible for ensuring the accuracy of the information displayed in their account, howsoever accessed. LuckScout will not be held liable should a Customer fail to disclose any unauthorized use of Electronic Identification Information and Customer’s LuckScout Accounts.

19.5. Customer Liability

LuckScout will be under no obligation to confirm the actual identity or authority of any user of the Electronic Identification Information or any component thereof.

The Customer will not be responsible for any unauthorized use of Electronic Identification Information occurring after notifying LuckScout of the suspected unauthorized use as indicated above.

The Customer represents and warrants to LuckScout that any funds or Precious Metals advanced, remitted or sold by the Customer to LuckScout in connection with a Customer Account, a Customer Sale Transaction and/or a Customer Purchase Transaction will not represent proceeds of crime for the purposes of the PCMLA Proceeds of Crime (Money Laundering) and Terrorist Financing Act (Canada) (the “PCMLTFA”). The Customer further represents and warrants to LuckScout that none of the funds provided by the Customer to LuckScout: (i) have been or will be derived from or related to any activity that is deemed criminal under the laws of Canada, the United States, or any other jurisdiction; or (ii) are being tendered on behalf of a person or entity other than the Customer, and the Subscriber will promptly notify LuckScout if the Customer discovers that any of such representations cease to be true and provide LuckScout with appropriate information in connection therewith;

20. Intellectual Property, Trademarks, Logos

All of the intellectual property rights including without limitation trademarks, service marks, trade names, copyright and other rights used or embodied in this website are and will remain the sole property of LuckScout (or its suppliers where applicable).

All information and material supplied by LuckScout, constitutes part of LuckScout’s confidential and proprietary information and no Customer participating in any of its programs may reproduce, copy or disclose such information without the prior written consent of LuckScout.

No party accessing this website may attempt to tamper with, modify, reverse engineer, gain unauthorized access to, or in any way alter any software used in LuckScout’s programs or comprising LuckScout’s website.

21. Miscellaneous

21.1. Insolvency

In the event: (i) that a receiver or trustee is appointed in respect of the property and assets of the Customer as a result of the latter’s insolvency or bankruptcy, and (ii) that LuckScout is requested by the receiver or trustee to remit any Customer holdings, the receiver or trustee will direct any Customer holding liquidation requests to LuckScout. Any inquiries by the said trustee or receiver regarding the present Agreement between the Customer and LuckScout shall be directed to LuckScout.

21.2. Death of Customer

21.2.1. Individual Account

In the event of Customer death, LuckScout will require full documentation of the Customer’s estate, including a copy of a death certificate, will or trust documentation, and any probate information if applicable. Upon confirmation of a Customer death, LuckScout will freeze the Customer’s account and act in accordance with the conditions set out in the Customer’s will, or as instructed by the trustee of the Customer’s estate. It is the sole responsibility of the Customer to ensure that such documentation will be provided for in the event of death.

21.3. Changes to Terms and Conditions

LuckScout reserves the right to amend these Terms and Conditions, any applicable fees and charges, or any services, rights or obligations provided for herein at its sole discretion, at any time, without prior notice to the Customer. Acceptance of these Terms and Conditions is limited to the acknowledged transaction and is not applicable to any future transactions. The Customer will be responsible for accepting the Terms and Conditions for every subsequent transaction.

21.4. Applicable Law

This Agreement shall be construed in accordance with and governed by the laws applicable in the Province of Quebec and the laws of Canada applicable therein. The Parties hereby irrevocably submit to the non-exclusive jurisdiction of the Courts of the province of Quebec in respect of all matters or disputes arising from the Agreement, except as otherwise specifically stated herein.

21.5. Binding Effect

This Agreement is binding upon the parties hereto and their respective successors, heirs, legal representative and permitted assigns.

21.6. Severability

In the event that any provision in this Agreement is determined to be invalid, illegal, or unenforceable, such determination shall not affect the validity and enforceability of any other remaining provisions of this Agreement.

21.7. Language

The parties hereto have expressly required that this agreement and all deeds, documents or notices relating thereto be executed in the English language. Les parties aux présentes ont expressément convenu que cette entente et tout autre acte, document ou avis y afférent soient rédigés en anglais.

21.8. Privacy

LuckScout respects your privacy. Our privacy policy is available at: https://luckscout.com/privacy-policy/

The LuckScout Auctions Terms, Disclaimer, and Risk Warning

Terms and Conditions:

  1. Auction Process:
    • All auctions on this platform are conducted as-is, and the highest bidder at the close of the auction will be deemed the winner.
    • The auction process is binding, and all participants are expected to honor their bids.
  2. Bidding:
    • Bidders must be registered members of the site.
    • Bidders agree to be financially responsible for all bids placed via their account. Participants understand that their bids should be serious, and if they win an auction, they must pay for it; otherwise, they will be banned from the site, and their name, photo, and identity will be listed on the site blacklist accessible to the public. We must do this to protect our vendors, customers and members. Those who try to disrupt the auctions have to be penalized appropriately.
    • Bids cannot be retracted once placed. Please review your bids carefully before confirming.
      .
      Note: Bidding on an item in an online auction constitutes a contract due to the principles of offer and acceptance, key elements of contract law. When a bidder places a bid, they are essentially making an offer to buy the item at that particular price. The auction platform, by accepting and displaying the bid, acts as the agent for the seller and communicates acceptance of the bid. This mutual exchange of offer and acceptance forms a binding agreement, creating a contractual obligation for the winning bidder to fulfill their commitment by making the payment. The auction process is designed to be a legally binding transaction, and participants are expected to honor their bids as they would in any other contractual arrangement. Failure to do so may result in legal consequences or restrictions imposed by the auction platform.
      .
  3. Reserve Prices:
    • Some auctions may have a reserve price, and the item will only be sold if the reserve price is met. The reserve price is not disclosed to bidders.
  4. Winning Bid:
    • The highest bid at the close of the auction will be the winning bid.
    • The winning bidder will be notified via email and is obligated to complete the transaction. Bidders understand that their bids should be serious, and if they win an auction, they must pay for it; otherwise, they will be banned from the site, and their name, photo, and identity will be listed on the site blacklist accessible to the public. We must do this to protect our vendors, customers and members. Those who try to disrupt the auctions have to be penalized appropriately.
  5. Payment:
    • Payment for the winning bid must be made within 2 days of auction close.
  6. Item Descriptions:
    • All items are sold “as-is” with no warranties, either expressed or implied.
    • The site makes every effort to provide accurate and detailed descriptions of auction items, but does not guarantee the accuracy of any descriptions.
  7. Dispute Resolution:
    • In the event of a dispute between the winning bidder and the seller, the site reserves the right to mediate and make a final decision.
  8. Cancellation and Removal of Auctions:
    • The site reserves the right to cancel or remove any auction at any time for any reason without prior notice.

Disclaimers:

  1. Site Performance:
    • The site does not guarantee uninterrupted access or availability of the auction platform and is not liable for any technical issues that may arise during the auction process.
  2. Accuracy of Information:
    • The site is not responsible for the accuracy of information provided by users, including item descriptions, images, and other content.
  3. Third-Party Links:
    • The site may contain links to third-party websites. These links are provided for convenience only, and the site is not responsible for the content or actions of third-party sites.
  4. Liability:
    • The site is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of the auction platform.

The LuckScout LuckScout Organics Terms, Disclaimer, and Risk Warning

This section (“LuckScout Organics Terms”) applies to any soap, skincare, hygiene, personal care, or “organics” products sold, offered, promoted, or distributed under the LuckScout brand or via LuckScout websites/services (collectively, “LuckScout Organics Products” or “Products”). By purchasing, using, or handling any Product, you confirm you have read, understood, and agreed to this Risk Warning and Disclaimer.

1) IMPORTANT HEALTH & ALLERGY WARNING (READ CAREFULLY)
Personal care products may cause irritation, allergic reactions, sensitization, or other adverse effects in some individuals, even when ingredients are natural or labeled “organic.”
You are solely responsible for determining whether a Product is suitable for you.

YOU AGREE THAT:
• You will read the full ingredient list, directions, and warnings shown on the Product page and/or packaging BEFORE use.
• If you have sensitive skin, allergies, eczema, dermatitis, asthma, fragrance sensitivities, or any medical condition, you will consult a qualified healthcare professional before use.
• You will perform a patch test before first use (apply a small amount to a small area of skin and wait 24–48 hours). If irritation occurs, discontinue immediately.
• You will discontinue use immediately and seek medical attention if you experience swelling, hives, difficulty breathing, severe irritation, or any concerning reaction.

2) EXTERNAL USE ONLY — SAFE USE REQUIREMENTS
Unless a Product label explicitly states otherwise, Products are for external use only.
Do not ingest. Avoid contact with eyes and mucous membranes. Do not apply to broken, infected, or severely irritated skin. Keep out of reach of children and pets. Use only as directed and for the intended purpose.

3) NOT MEDICAL ADVICE — NO HEALTH CLAIMS
LuckScout Organics Products are not medical products.
Any information provided on LuckScout websites, emails, posts, packaging, marketing material, or user content is for general informational purposes only and does not constitute medical advice.
Products are not intended to diagnose, treat, cure, or prevent any disease. Always seek professional medical guidance for health-related questions.

4) INGREDIENTS, VARIATIONS, AND ACCURACY
We aim to provide accurate ingredient information and directions. However:
• Ingredient lists, fragrances, sources, and formulations may change without notice due to availability, improvements, or regulatory updates.
• Natural/organic materials can vary in color, scent, texture, and appearance from batch to batch, and these normal variations are not defects.
• If you have any concern or allergy risk, do not rely solely on general descriptions like “natural,” “organic,” “clean,” “gentle,” or “for sensitive skin.” Always review the full ingredient list and contact us before purchasing if needed.

In case of any inconsistency, the ingredient list and warnings on the Product packaging (or the most current Product page at the time of purchase) should be considered the primary reference, to the extent permitted by law.

5) ASSUMPTION OF RISK
You acknowledge and agree that:
• Individual responses to personal care products vary.
• You voluntarily choose to purchase and use Products and you assume all risks associated with handling and use, including the risk of irritation, allergic reaction, or other adverse effects, except to the extent such risks are caused by our gross negligence, willful misconduct, or are otherwise not disclaimable under applicable law.

6) LIMITED WARRANTIES / “AS IS” DISCLAIMER
To the maximum extent permitted by law, LuckScout Organics Products are provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, express or implied, including (but not limited to) implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Nothing in these terms excludes or limits any consumer rights that cannot be excluded or limited under applicable law.

7) LIMITATION OF LIABILITY
To the maximum extent permitted by law:
• LuckScout and its owners, operators, employees, contractors, suppliers, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, loss of data, personal dissatisfaction, or any similar losses arising from or related to any Product.
• Our total liability for any claim related to a Product (whether in contract, tort, strict liability, or otherwise) will not exceed the amount you actually paid for that specific Product giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you. In such cases, liability will be limited to the greatest extent permitted by law.

8) USER RESPONSIBILITIES AND MISUSE
You agree not to misuse Products, including (without limitation) using Products contrary to instructions, using after expiration, storing improperly (e.g., excessive heat/moisture), combining with other substances in a way that increases risk, or using on contraindicated conditions. LuckScout is not responsible for issues arising from misuse, improper storage, or failure to follow directions/warnings.

9) THIRD-PARTY STATEMENTS AND REVIEWS
Any testimonials, reviews, comments, or statements from other users or third parties represent personal opinions and experiences and do not constitute guarantees, medical advice, or verified claims. LuckScout does not guarantee that you will achieve any particular result.

10) RETURNS, HYGIENE PRODUCTS, AND DISPUTES
Because personal care items are hygiene-related, opened/used Products may be non-returnable except where required by law or where a separate written policy explicitly allows it. Any refund/return rules are subject to (a) applicable law and (b) LuckScout’s posted return policy, if any.

11) CONTACT AND SAFETY REPORTING
If you experience an adverse reaction you believe may be related to a Product, stop using it immediately and contact a healthcare professional. You may also notify LuckScout so we can investigate and improve safety. Provide: product name, batch/lot (if available), date of purchase, symptoms, and photos if applicable.

12) SEVERABILITY
If any part of this section is found unenforceable, the remaining provisions will remain in effect to the maximum extent permitted by law.

By purchasing or using any LuckScout Organics Product, you confirm that you have read and agree to this LuckScout Organics Terms, Disclaimer, and Risk Warning.

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